Terms and Conditions

Last updated: May 16, 2025

Welcome to KickViews ("we", "our", "the website"). By accessing and using this website and our services, you agree to be legally bound by these Terms and Conditions. If you do not agree with them, please do not use the site or contract our services.

1. Service Description

We offer view increase services specifically oriented towards the Kick platform, with the purpose of improving the visibility and exposure of live streams on said platform.

2. Responsible Use

The user understands and accepts that:

• The use of view increase services may not be permitted by Kick's Terms of Service.
• The contracting and use of our services is carried out under the total and exclusive responsibility of the user.
• We are not responsible for warnings, suspensions, blocks or any measures taken by Kick as a consequence of using the acquired services.

3. Service Availability

We reserve the right to modify, pause or discontinue our services, totally or partially, at any time and without prior notice.

4. Payments and Refunds

• All payments made on our website are final and non-refundable, unless there is a verifiable error on our part.
• In case of order cancellation for technical or internal reasons, a total or partial refund may be issued as appropriate.

5. Limitation of Liability

KickViews will not be responsible for direct, indirect, incidental or consequential damages that may arise from the use or inability to use our services, including sanctions by Kick.

6. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective from their publication on this page.

7. Jurisdiction

These Terms are governed by the laws of the Republic of Chile. Any conflict will be resolved before the competent courts of the country.

8. Contact

If you have questions about these Terms, contact us at: support@kick-views.com

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Privacy Policy

Last updated: May 16, 2025

1. Information We Collect

• Email address (when provided by the user).
• Payment data (processed through secure gateways; we do not store banking data).

2. Use of Information

The information is used to:

• Process orders.
• Provide technical support.
• Improve the site and services.

3. Sharing Information

We do not share personal information with third parties.

4. Security

We implement reasonable security measures, although we cannot guarantee absolute protection against all threats.

5. Cookies

We use cookies to improve your experience. You can disable them from your browser if you prefer.

6. Changes to this Policy

We reserve the right to update this policy at any time. Review this page periodically.

7. Contact

If you have questions about this policy, contact us at: support@kick-views.com

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Refund and Compensation Policy

Last updated: June 1, 2025

1. Refunds

No refunds are made for changes of mind, user errors, problems with external platforms (such as Kick or others) or for incorrect use of the service.

Refunds will only be evaluated in the following cases:

• When the service has not been delivered at all.

2. Compensations

Instead of refunds, in most cases we offer equivalent compensations (such as service time extension, activation of a new equivalent service or credit balance).

Compensations will be evaluated case by case and may be granted when:

• The service has been partially delivered or functioned intermittently.
• A service outage has occurred for more than 15% of the contracted time, and a failure of our system is confirmed.

3. Request Process

• Submit the request within 12 hours after the failure.
• Provide the affected order number and a clear explanation of the problem.
• Wait up to 48 business hours for case review.

4. Limitations

• Specific results (such as an exact number of viewers) are not guaranteed, due to the variable nature of traffic.
• We are not responsible for blocks or sanctions imposed by external platforms as a result of using our services.

5. Exclusions

• Problems caused by poor client configuration (for example, incorrectly entering the link or username).
• Outages or blocks on the target platform that prevent proper service operation.
• Sharing of accounts or passwords that generate access or security conflicts.
• Non-compliance with minimum technical recommendations indicated by our team.

6. Compensation Limits

• Compensations will not exceed the total value paid for the affected service.
• For promotional, trial or specially discounted services, compensation will be proportional to the actual value paid.
• Only one compensation per affected order can be requested.

7. User Responsibility

• Carefully review the description of each service before making a purchase.
• Use services within the legal framework and respecting the policies of the target platform.
• Report any issues clearly and promptly, using official support channels.

8. Right to Modification

We reserve the right to modify this policy at any time. Any changes will be published in this section and will take effect immediately upon publication. We recommend reviewing it periodically.